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2013-05-22
2013-05-21
2013-05-20
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2013-05-21
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Frequently Asked Questions
Infomation Update
Mileage Claim
1.My Profile
2.Confirmation
*
Indicates a MANDATORY field
Membership Information
For successful profile update, the information you provide below needs to be identical to our records.
Fortune Wings Membership Number
*
(10 digits Fortune Wings Miles Membership Number, if applicable)
Registered Contact Number
*
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Registered Contact Number
Please indicate the information you want to update and provide the corresponding details.Your new information will replace our existing record upon successful update.
Mailing Address
*
(Flat/Suite,Floor/Level,Block Number)
*
(House/Building)
(Street Number and name)
District
City
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Other
*
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*
One e-mail address only.
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Do not receive
*
Please select the channels which you DO with to receive updates for the latest promotional offers and regular member ommunication.
Preferred Language
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*
Date of birth
*
(YY/MM/DD)
Verification code
*
*
Fortune Wings, I agree to abide by the rules and requirements, and possible future
changes and additions.
1.My Profile
2.Confirmation
Terms and Conditions:
Parental or legal guardian consent is required for persons under 18 years. You are advised to read and accept the information update before your application: •General Conditions •Fortune Wings Club (the program) is a frequent flyer program managed and operated by Hainan Group. •Companies or legal entities are not qualified to join the program. The does not accept joint accumulation of miles, joint applications or duplicate applications. •Applicants must provide information in detail and is accurate; Any insufficient or inaccurate information may leads to the rejection of application by Fortune Wings Club. •Members filled the application confirm they agree the terms and conditions under Fortune Wings Club, which may subject to change from time to time. •Hainan reserved all rights on Fortune Wings Club. Members only have the rights enjoy benefits and redeem rewards personally, but not transferring those to third party. •Any changes or amendments of members’ addresses or telephone numbers should have notified Fortune Wing’s Club immediately; Fortune Wings Club is not liable to possible undeliverable, delay or lost mails. •Should members abuse the use of Fortune Wings Club rewards, including the sales or transaction of miles,submission of wrong information (e.g. flight records), which violates the terms and conditions of the program, Fortune Wings Club has the right to take the following measures without prior notice: canceling the miles, requesting the member to compensate the lost,terminating its membership, paying full fare of air tickets of the member consumed, the related legal fee and expenses which may occur, etc. Fortune Wings Club reserves all rights to reject the re-application of those members. •Fortune Wings Club reserves the right to change the terms and conditions regarding the use, interpretation and execution of the member handbook or terminate the program at any time without prior notice, regardless the change may affect the members benefits reward. •Fortune Wings Club and its partners are not responsible for the changes of addresses and telephone numbers; or the termination of their partnership. Such changes may come effective without further notice. •Fortune Wings Club strives to guarantee the service standard of the partners, but is not responsible for the product and services the partners provided. •Should there be any legal dispute, lawsuit locus is Haikou. Personal Data (Privacy) Ordinance: The Information you provided will be used according to the terms and conditions of Fortune Wings Club in order to verify your membership application. Information will be used only for our company development plans, marketing research, customer communication and promotions purposes. Under the Personal Data (Privacy) Ordinance, you have a right to request access to, and to request correction of, your personal data in relation to your application. If you wish to exercise these rights, please contact Fortune Wings Club.
Thank you!
Your information will be confirmed based on your original record.It normally will take 3 working days to process your information.
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